At Hop N Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Order Information: Products purchased, order history, and transaction details.
- Website Usage Information: Pages visited, browsing behavior, IP address, and device information.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate with you regarding your order, updates, and offers.
- Improve our website, products, and services.
- Prevent fraudulent transactions and maintain security.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third-party service providers for:
- Payment processing
- Shipping and delivery
- Website hosting and maintenance
All third-party providers are required to protect your information and use it only for the purposes we authorize.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience.
- Cookies help remember your preferences, login details, and browsing patterns.
- You can choose to disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Security
We take all necessary measures to protect your personal information, including encryption, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise your rights, please contact us at +91 92187 92000 or [your email address].
7. Children’s Privacy
Hop N Shop does not knowingly collect personal information from children under the age of 13.
If we discover that we have inadvertently collected information from a child, we will take steps to delete it immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: +91 92187 92000
📍 Address: 165/12, Nav Vihar Colony, Opp. Paradise Resort, Paonta Sahib – 173025 (H.P.)